Those who expect moments of change to be comfortable and free of conflict have not learned their history.  ~Joan Wallach Scott 

After months, maybe years, of justification, project buy-in and approvals, budgetary authorization, vendor review and selection, reference checking and protracted contract negotiation, you have finally arrived!  It’s time to begin your software implementation.  Your project will involve some or all of the following steps:  data mapping and conversion, document organization, imaging and indexing, software training, abstraction, gap analysis, first-time integration with your financial systems, testing, running parallel, creating new processes and procedures - - - it can be a lot and the project must be managed.  But this is what you’ve worked so hard for and you’re eager to begin, eager to improve your department’s and organization’s efficiencies, productivity and save bottom-line dollars, as well, with your new technology.  You’re excited - - isn’t everybody? 
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